Desktop Optimization, Maintenance and Support.
Your business likely relies heavily on workstations or personal computers, software and email to communicate with customers, clients and employees. Users are increasingly dependent on, and demanding for, technology that works. Today, PC management and support plans are vital to ensure that your desktops, laptops and peripherals are running optimally and that users are productive and satisfied.
JACJ Services 24/7 Desktop Management System provides the comprehensive preventive maintenance services your computer needs without delay or interruption to your business. Regularly scheduled and automated updates ensure maximum productivity, security, uptime, and performance of your desktop environment.
JACJ's intelligent agent works when you're not, and ensures that you're able to work when necessary. Daily antivirus signature checks, spyware scans and removal, and temp file deletion are all part of intelligent agent desktop optimization.
Workstation Management includes:
- Support to end users
- Day to day Administration e.g. automated installation, removal & update of various software packages
- User profile management e.g. configure new user to a workstation
- Security, Patch and Windows Update management
- Disk Space Monitoring & Proactive Resolution through automated disk and log file clean up
- Performance optimisation through automated Disk Defragmentation
- Backup Monitoring & Reporting
- Anti-virus Monitoring and Reporting
- Peripheral support e.g. Printer, Scanner, FAX, Webcam etc.
- Performance profiling to identify machines not meeting users needs e.g. out of RAM, slow, 100% CPU Load
- Inventory and Asset management
- Software Licence codes management
PC Management Plans for All Small Business Needs
JACJ Services provides a complete solution for supporting and managing the overall health of each computer in your business.Our support plans ensure that your computers are functioning properly, protected, and secure against technology threats and disasters. Computers are in your office to help you run more efficiently as your "IT Business Partner" we can help you make it happen .
Basic – Provides limited support during regular hours to Microsoft Windows & Office, email, 3rd party applications and software, and internet connectivity. Our basic plan ensures that all of your desktops receive recommended maintenance and security.
Professional – Offers all the benefits of the basic plan along with an added level of maintenance to your computers with unlimited business hours support.
Premium – The top tier of support, this plan covers all the features of both the Basic and Premium but also includes handheld support along with an anti-virus licenses.